Internal Communication Consultant
Tuesday Communications
Communications that connect. Built for how work actually happens.
About
I'm Michelle and I've spent 15 years solving the same problem in different industries: organizations are growing fast, going through change, or managing workforces spread across locations and the communications infrastructure that's supposed to hold everything together isn't working.
Sometimes it's the tools. Sometimes it's the channels. Sometimes it's leadership sending messages that employees stopped reading or never saw. Usually, it's all three at once.
I work on the whole system, including where information lives, how it flows, and whether what leaders are saying actually lands with the people it's meant to reach. I've done this at companies going through IPOs, restructuring, and rapid scaling, and for workforces ranging from complex corporate teams to frontline employees who've never sat at a desk. The industries change. The problem doesn't. Tuesday Communications is how I bring that experience to organizations that need clarity, not more noise.
Services
Fractional & Interim Internal Communications Leadership
Full ownership of your internal communications function — while you search for a permanent hire, navigate a leadership gap, or need senior strategic support without a full-time headcount. I step in, lead the function, and keep things moving.
- Channel strategy, governance, and editorial calendar
- Executive and all-company messaging
- Change and transformation communications
- Team development and stakeholder management
- Platform oversight and measurement reporting
Channel Strategy & Digital Workplace Optimization
Most organizations don’t have a content problem, they have a channel problem. Too many places to look, unclear ownership, and no real structure behind how information is shared. I audit your communication channels and digital workplace tools to understand what’s working and where things are breaking down. Then I build a clear framework so people know where to go to get the information they need.
- Full channel audit and gap analysis
- Channel matrix and governance framework
- Platform launch and migration support (Staffbase, SharePoint, Slack)
- Analytics framework and leadership reporting
- Content calendar and editorial standards
IT Knowledge Base Build & Governance
IT teams build great service desk infrastructure but the content that makes it work for employees is a different skill entirely. I analyze your ticket data to find what employees are actually asking, build plain-language articles optimized for AI-assisted, self-service search, and set up the governance so your team can maintain quality long after launch. The result: fewer tickets, faster resolution, and a service desk that actually deflects volume.
- Ticket data analysis and content gap assessment
- Plain-language article writing for AI-assisted service desks
- Article templates, style guide, and writing standards
- IT team governance training and workflow setup
- Optional ongoing retainer for content maintenance and quarterly audits
How I Work
1. Discovery
3. Build + Transfer
1. Discovery
I start by understanding your workforce, your current channels, and where things are breaking down through a structured audit, interviews, and honest observation.
2. Diagnosis
3. Build + Transfer
1. Discovery
I identify the gaps between what you're doing and what your employees actually need to build a clear picture of what has to change.
3. Build + Transfer
3. Build + Transfer
3. Build + Transfer
I design and deliver the structure, content, or strategy. Everything I build comes with the governance and training your team needs to own it. The work should outlast the engagement.
Flat rate pricing. No surprises.
PROJECT
FRACTIONAL
FRACTIONAL
$5,250 flat rate
~ 30 hours
Defined project work with clear scope and deliverables. Channel audits, knowledge base builds, governance frameworks, and platform launches.
KB content priced per article — ask for a project estimate.
FRACTIONAL
FRACTIONAL
FRACTIONAL
$8,750 per month
~ 50 hours
Senior leadership of your internal communications function on a fractional basis. Strategy, execution, and stakeholder management included.
Minimum 3-month engagement.
RETAINER
FRACTIONAL
RETAINER
$2,000 per month
~ 10 hours
Ongoing advisory, content maintenance, or knowledge base support. Ideal for post-project continuity or light strategic guidance.
Flexible scope by arrangement.
If your communications aren't working as hard as you are, let's talk.
INDUSTRIES & ENVIRONMENTS
Retail - Franchise Networks - EV & Manufacturing - Consumer Goods - Deskless & Frontline Workforces - IPO & Hypergrowth - Restructuring & Change - Government & Diplomatic - IT & Digital Workplace - Employee Experience (EX) & Engagement – Intranet & Employee Platforms
GET IN CONTACT
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